Known issues
This section contains information about potential problems that you could encounter while using Tungsten Search and Matching Server. These problems are organized by product feature, and workarounds are provided as applicable.
Installer Does Not Update Registry Values When Settings Change
343980: After installing Tungsten Search and Matching Server and optionally, the Load Balancer, it is not possible to call the installer with the change option in order to modify the following settings.
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The Tungsten Search and Matching Server Administrator group
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The respective data folder path
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The service credentials
Workaround: To change the service credentials, it is necessary to re-install Tungsten Search and Matching Server. However, if you want to change the administrator group or the data folder only, you can edit the settings manually in the Tungsten.TSMS.Service.exe.config and if installed, the Tungsten.TSMS.LoadBalancerService.exe.config configuration files.
Services User Account Permissions
If you install Tungsten Search and Matching Server using a user account that is different to the default account, that other user account must have the "Log on as a service" permissions.
If these permissions are not applied, an error message is displayed during installation stating that the service cannot be started because the user does not have the necessary privileges.
Workaround: Assign the necessary permissions to the Service user account.