Defining a process for failed jobs
In Tungsten TotalAgility, you can define a process to be used when scan jobs fail. The process creates a new job and includes information about the one that failed. To define the process and assign it to be used by the MFP, do the following.
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In
Tungsten TotalAgility, create the process
and use the following variables to retrieve information about the failed job:
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UserID: The user who submitted the failed job.
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FailureReason: The reason of the failed job.
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FailureTime: The time of the failed job.
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FormName: The form name of the failed job.
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ProcessName: The process name of the failed job.
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Hostname: The host name of the MFP where the job failed.
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JobID: The ID of the failed job.
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FolderID: The ID of the folder of the failed job.
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DocID: The ID of the document of the failed job.
These variables are all strings and should be as during process initialization. See the Tungsten TotalAgility documentation for instructions.
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In
Devices, set the following property on the
Settings -
Advanced tab:
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Namespace: mfp.properties
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Name: failed.job.transmission.process.name
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Value: Enter the name of the process you created.
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Also set the following property on the
Settings -
Advanced tab:
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Namespace: mfp.properties
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Name: fail.job.after.retry
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Value: True to have a job fail permanently after reaching the retry count, or False (default) if the job should not fail permanently.
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