Inbound/Outbound Status
Message Connector stores all messages and files received from various sources in its internal storage before they are imported into Kofax App.
You can configure the storage in the General tab. The Status page shows some maintenance information about the storage.
The storage is managed automatically. Files and messages that are correctly imported to Kofax App are marked for deletion and then removed when the storage fills.
Files and messages that could not be correctly imported to Kofax App may fill the storage, depending on the value of the Keep failed parameter in the General tab.
The storage is divided into multiple folders:
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: Lists active documents, that is, the documents that have been received by Message Connector but not yet delivered to Kofax App. When the save to folder or archive folder (in Kofax App) is activated, documents remain in this folder until the archiving has been concluded.
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Click : Lists documents that have been received by Message Connector but could not be delivered to Kofax App. Documents appear in this folder only if the Keep failed setting in General tab is selected. When the save to folder or archive folder (in Kofax App) is activated, documents remain in this folder until the archiving has been concluded.
Documents remain in this folder until they are handled manually by an operator (reactivated or deleted). If not monitored, this can cause full storage and the system may stop processing documents.
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: Lists documents delivered to Kofax App. If Keep failed is cleared, this folder also contains documents that permanently failed to import to Kofax App. Processed documents are deleted automatically from the storage when space for active messages is needed.
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: Lists documents that permanently failed to import to Kofax App. Like all processed documents, they are deleted automatically from the storage when space for active documents is needed.
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: Lists test fax messages and email notification messages that are queued for sending or are currently being sent (through Test Fax).
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: Lists test fax messages and email notification messages sent out by Message Connector, as well as messages that could not be sent.
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: Lists test fax messages and email notification messages that could not be sent.
The following commands are available for managing the documents in the storage:
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Click
to display the content of the document or to save the document.
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Click
to display an outgoing test fax message with a generated fax headerline.
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Click
to display additional information about a document.
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Click
to view the source of the document in XML format.
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Click
to reactivate or rerun a document.
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For inbound active documents, Message Connector attempts to import them to Kofax App.
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For inbound processed documents, Message Connector attempts to import them to Kofax App. If used on documents that have already been successfully imported to Kofax App, a copy of the document will be imported to Kofax App.
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For outgoing test fax messages, Message Connector attempts to send the fax again.
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Click
to delete a document from the storage.